![]() ![]() To resolve this problem, you need to do the following tests that will help you determine whether the issue is with the headset, the RCA Splitter Cable, a third-party component such as the Xbox or PlayStation AV cable, or the jacks on your TV/PC. This issue arises due to the wrong installation of the headset with your device. Some people using the Turtle beach X12 also complained that they face the issue of no audio from one side of the headset or sometimes from both sides of the headset. No Audio in One or Both Speakers of the Headset On the other hand, if there are no playback or recording devices listed in your “Sound Settings”, there may be an issue with the headphone/stereo and microphone jacks on your PC.Ģ. You have to note that the X12 itself does not appear as a separate device, but a ‘Speakers’ and ‘Microphone’ devices are active. ![]() When the headset is connected, you should see that a device is plugged into the headphone/stereo and microphone jacks on your PC. For this reason, the headset will not appear as an individual USB audio device in your settings. The USB connection is only necessary to power the amplifier. To resolve this issue, you have to connect the X12 headset to a PC’s headphone and microphone jacks for audio and microphone use. The reason behind this issue is that the PCs do not have a separate icon for the headset. The users of the Turtle Beach X12 complained that when they connect the headset with their PC it would not appear in the PC setting. Troubleshooting The Turtle Beach X12 Problems Therefore, Turtle Beach X12 problems that people faced in this headset are given below with a detailed guideline to troubleshoot all the problems. However, some ran into trouble with the device when they were using it. This gaming headset has high-built quality because of which most are very happy with their purchase decision. The Turtle Beach X12 headset has a very impressive sound quality. ![]()
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